Fix Genius in iTunes store app not working

Start the iTunes store app on an iPad or an iPhone and down at the bottom is Genius (tap More first on the iPhone). This feature displays suggestions from the store based on what is in your iTunes library and what you have previously purchased. It picks music that is similar to the music you already have, and it does the same for films and TV programmes. If you have downloaded comedy TV programmes then Genius will suggest other  comedy TV programmes to download.

The idea is sound, but some people have found that Genius doesn't work. I had this problem yesterday. I don't actually know how long I've had the problem because I can't remember when I last looked at Genius in iTunes. I only noticed yesterday when I came to use it.

A Google search revealed other people with the same problem. You get nothing, just a blank screen with no suggestions. It may possibly be linked to iOS 6, but I can't be certain. It may be a coincidence.

I tried all sorts of suggestions from the web and none of them worked. Today though, I got it working and this may help others in the same situation.

I really needed some screen shots of Genius in action for an article and it wouldn't work on my iPad or iPhone, even after fiddling around for two hours trying all sorts of fixes. So this morning I went to the local Apple Store and used one of the iPads on display to log into my iTunes account. Genius worked fine on the Apple Store iPad. I took my screen shots and emailed them home.

The funny thing is that when I got home Genius on my iPad and iPhone was now working. I don't know whether this was just a coincidence and Genius started working all on its own, which is possible, but perhaps unlikely, or whether logging in with a new iPad kick-started it and got it working. It is worth trying. Get down to your local store and see.